If QuietBill’s alerts are not reaching you:
- Check spam. Add our sending address to your contacts or safe-senders list so future alerts land in the inbox.
- Confirm your email. If your address is unverified you will see a banner in the dashboard; verifying it improves deliverability.
- Is there anything to alert on? Deadline alerts only fire when a subscription has a cancellation deadline within 60 days. If no clause/notice period was captured, there is no deadline to alert against, add or confirm it on the subscription.
- Already handled? Once you mark an alert as decided, that milestone will not fire again.
If alerts still do not arrive, contact support with your account email so we can check delivery logs.